Contact ExpressBox
ExpressBox is the express-air cross-border courier of Color Papers India Private Limited, Lucknow, shipping between India, the USA, the UAE, the UK and China since 2015. There are three ways to reach us: email hello@expressbox.in, the quote form for a shipping price, or the free-address form for a shopping address in India or the USA. For anything else, use the message form below.
Send us a message
Fill in the form and we reply by email within one business day.
Email us
Email is our primary support channel; we reply within one business day.
For enquiries, quotes and support:
Business hours
Monday to Saturday, 9:00–19:00 IST
Messages received outside these hours are answered on the next business day.
Before you write
You may find what you need here:
Our office
Lucknow office
Registered Office:
Color Papers India Private Limited
II Floor, Sector D-I
Lucknow, UP 226012, India
GSTIN (UP): 09AAJCC2415M1ZH
Email: hello@expressbox.in
Phone / WhatsApp: +91 63911 11669
Hours: Mon–Sat, 9:00–19:00 IST
Color Papers India Private Limited also keeps a corporate office in Mira Road, Thane, Maharashtra; operations and the registered office are in Lucknow.
How quickly do you reply?
Within one business day, by email, Monday to Saturday between 9:00 and 19:00 IST. You can also call or WhatsApp +91 63911 11669 in the same hours; every quote and agreement is then confirmed through hello@expressbox.in or the forms on this site, so there is a written record of what was agreed.
Can I visit the Lucknow office?
Yes, by appointment. Email hello@expressbox.in with the date and time you have in mind and what you would like to discuss, and we confirm a slot during business hours. The office is at II Floor, Sector D-I, Lucknow, UP 226012.
Where is my shipment?
Every consignment gets a tracking number at booking and status updates by email at each milestone. Enter the number on our tracking page for the latest recorded status at any time; if you need more than the page shows, reply to any of those emails or write to us with the tracking number and we check for you.
What to include when you write
Give the tracking number, the email address used at booking and the receiver's name, and say whether you are the sender or the receiver. For a quote, add the pickup and delivery cities, the number of boxes, their weights and dimensions, and a one-line description of the goods. With those details we answer in one reply, within one business day. Outside our hours, Monday to Saturday 9:00–19:00 IST, the reply comes on the next business day.